常见问题
Frequently Asked Questions
这里集中整理了价格、范围、当天可行性和服务边界等高频问题，方便快速了解。
This page answers common questions about service scope, timing, pricing, and same-day availability.
你们提供当天清洁吗？Do you offer same-day cleaning?
很多需求都可以安排当天上门，尤其是小户型公寓、紧急周转和时间比较赶的请求。Yes, same-day cleaning is available for many requests when scheduling and travel time allow. Smaller apartments and urgent turnovers are often easier to fit in.
目前覆盖哪些区域？What areas do you serve?
我们主要服务大纽约地区，包括纽约市、皇后区、布鲁克林、曼哈顿、布朗克斯、史泰登岛、长岛、威彻斯特和部分新泽西周边。We focus on Greater New York, including New York City, Queens, Brooklyn, Manhattan, Bronx, Staten Island, Long Island, Westchester, and selected nearby New Jersey locations.
清洁用品需要客户准备吗？Do you bring supplies?
通常不需要，常规家用和办公室清洁的基础用品与工具都会由团队准备。Yes, the team brings standard cleaning supplies and equipment for most residential and office jobs.
预约前可以先问大致价格吗？Can I request a free quote before booking?
可以。你可以电话咨询，或在线发布需求并补充房型、日期和图片，我们会尽快判断。Yes. Call us or send your details online and we can review scope, timing, and any add-ons.
入住前清洁会擦橱柜内部吗？Do you clean inside cabinets for move in cleaning?
如果房子是空的，并且你提前说明需要，我们可以把柜内一起纳入清洁范围。Yes, when the space is empty and you request it as part of move-in service.
地毯清洁和沙发清洁可以一起安排吗？Can I request carpet and upholstery cleaning together?
可以，很多客户都会把这两类专项清洁安排在同一次上门里。Yes, specialty services can be combined into one visit when timing and property conditions allow.
你们会服务 Airbnb 房东和联合房东吗？Do you work with Airbnb hosts and co-hosts?
会。Airbnb 周转清洁本来就是我们最常见的服务场景之一。Yes. Airbnb turnover cleaning is one of the most requested services for hosts, co-hosts, and short-term rental operators.
你们目前重点服务哪些区域？Which areas do you currently serve?
重点服务纽约市、皇后区、布鲁克林、曼哈顿、布朗克斯、史泰登岛、长岛、威彻斯特和部分新泽西周边。New York City, Queens, Brooklyn, Manhattan, Bronx, Staten Island, Long Island, Westchester, and selected nearby New Jersey areas are currently covered.